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> Florida, third most populous state, actually has a DHSMV or FLHSMV depending on where you look... but their online services portal is branded MyDMV, even though there is no state agency or division called the DMV. See how this can be confusing?

The full name is "Florida Department of Highway Safety and Motor Vehicles" -- DHSMV and FLHSMV are two different ways of abbreviating that.

MyDMV is the name of the new web portal the state recently released, which I believe is a third-party application running on top of Salesforce. So that's just the name of the software, not of any official state agency. The previous web portal, which IIRC was a custom standalone application, had a different name.

And it's worth noting that they made a horrible botch job of data migration during the rollout of the new MyDMV portal, and huge numbers of users were left unable to authenticate -- when attempting to log in, they're told to visit their local driver's license office instead. Unfortunately, local driver's license offices are administered by the counties in Florida, and work directly with FLHSMV's underlying databases, so have no ability to correct access issues with the web portal. The whole thing is an absolute trainwreck.



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