I've been using Cursor since they merged with Supermaven, but I'm concerned with how they handle controversial feedback on their subreddit.
Recently, there was a post with detailed evidence suggesting Cursor was intentionally throttling requests [1], including reverse engineering and reproducible behaviors. The team initially responded with a "happy to follow up", but later removed their replies that got downvoted, and banned the OP from posting further updates.
Their response sounded AI-generated too, which wasn't very surprising based on the way they handle customer support [2]. I wish they were more open to criticism instead of only claiming to be transparent.