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So, what are they paid to... do, then?

Thrash around trying to understand the business. Some will be more successful than others, depending on how smart they are. Some will gain a superficial understanding and claim to have mastered the domain, but let's just say there's a different kind of "OA5" person who often ends up in the job.

Occasionally, if you're lucky, you'll find ons that has a vague clue about how to write requirements. Or design UI. Or that cares.

(speaking as a Product Manager / UX Designer / Developer, not necessarily in that order)





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